Shipping & Returns
We will send out our product within 48hours.
Please notice : If we do not have the items in stock in the US, we have to get it from South Korea and It can take about 1 - 2weeks to ship out.
1 - 2 Day — $10 flat rate
3 - 5 Day – $7 flat rate
Easy Returns & Exchanges
Jowa will honor returns under the following conditions. There are no exception to the following conditions:
- White clothing sales are final. White clothing may NOT be returned.
- Clothes specified on the site as ‘non-refundable’ may NOT be returned.
- If a merchandise is damaged, Jowa must be notified by email, at Hello@thejowa.com, within three(3) days of received date and must be sent within seven(7) days of received date.
- Undamaged merchandise must be sent within seven(7) days of received date.
- Worn products may NOT be returned.
- The product MUST have the original tag in order to be returned.
Any questions about the return policy may be addressed by email at Hello@thejowa.com